Current Openings
Position
Location
(Internal) Receiver
Surrey
A Day in the Life
As a Receiver, you will play an important part of the Inbound team by assisting in offloading and accurately receive inbound shipments. This position will involve occasional lifting and moving boxes from 20 – 50 lbs. throughout the shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing priorities
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 3+ months of prior warehouse experience
Must be 18 years or older to apply
Must have basic computer skills
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Ensure all inbound shipments are received, checked for damage and processed into the system.
Receiving, offloading, scanning along with other general warehouse duties.
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
ApplyWMS Super User (Systems Adoption Specialist)
Surrey
Opportunity
We are stoked to announce that we have a full time, permanent opportunity available for a Systems Adoption Specialist at our location in Surrey, B.C!
A Day in the Life
The Systems Adoption Specialist (Super User) will be a valuable member in contributing to NRI’s future. Reporting to the Systems Adoption Supervisor, this individual will lead the implementation and Adoption of different systems and solutions working in collaboration with NRI Operations. In this role, you will collaborate with vendors across all major industry verticals to solve the adoption challenges with their systems. Utilizing your excellent problem-solving skills, innovative thinking, and knowledge of the best practices for warehouse operations, you will help these vendors with a rapid onboarding process that has already been established using process templates and standard operating procedures. Due to the nature of this role, travel to different sites will be required from time to time. Lastly, as a member of our core team, the right person for the role will be a leading example of our culture.
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency to learn internal and external software systems.
- Excellent communication and interpersonal skills.
- You hold yourself accountable for the successful completion of projects in timely manner.
- When making decisions, you consider everyone and engage those who can add value to the process.
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency, and safety
- Has the ability to be flexible and adapt to changing priorities.
- Trustworthy and moral character (we use pre-employment background & drug tests)
- Experience with ERP and best-in-class WMS software, such as Manhattan, EXE / Dallas, JDA / RedPrairie, HighJump, Catalyst and Oracle a plus.
- Experience developing process flows using MS Visio is another plus.
The Must Haves:
- College Diploma or Degree in computer science or related field or 5 years’ experience in lieu of degree.
- 1+ years’ experience managing a WMS in a multi-site warehouse or distribution setting
- Proficient with Microsoft Office applications, specifically Outlook, Word, Excel and PowerPoint.
- Working knowledge of SSMS and experience in writing SQL scripts for reporting and data extraction
- Experience developing an overall testing strategy, configuring the System solution, testing execution, communicating testing results back, managing and training client personnel, developing training documentation, executing training, etc.
- Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse
Things You Will be Doing
- Analyze various business needs, help define detailed requirements and suggest potential systemic solutions and improvements.
- Work with process owners and subject matter experts in defining systemic solutions for various warehouse processes.
- Provide training, create SOPs and technical support for Systems and its related equipment.
- Manage releases, configuration, and testing efforts.
- You will conduct hands-on system configuration, Functional/System Testing, support with Training, Go-Live Support, and Post-Startup support.
- Understand business processes and requirements, and translate them to specific software requirements, including Business Requirements Documents and GAP Analysis for extension development.
- You will partner with operations team to translate business specifications into test specifications, working closely with the partner’s dedicated Super Users.
- Collaborate with vendors and clients to perform software testing and reporting on quality metrics.
- You will use present process templates and use cases, as well as coordinate requirement walk-throughs and signoffs.
- The duties & tasks supported by your role, continuously improve with increased quality and fast speed to market.
PM21
Apply(Internal) - Inventory Planner
Surrey
Opportunity
We are stoked to announce that we have a full-time, permanent opportunity available for an Inventory Planner in our Surrey, BC location!
A Day in the Life
As an Inventory Planner, you will play an important part in ensuring efficient use of footprint and optimization of pick path for strategic planning of our client’s product.
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency in warehouse management system (WMS) and MS Office, highly proficient with Excel
- Exceptional analytical skills with the capability of defining, analyzing, and resolving complicated problems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Highly motivated to dig in, create and improve processes
- Has the ability to be flexible and adapt to changing priorities
The Must Haves:
- A Bachelor’s degree in Supply Chain, Logistics or related field and/or 3+ years of experience in the inventory planning department, preferably in a leadership role
- Proficient with Microsoft Office applications, specifically Excel
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
- Receive forecasted data from Clients to work with Operations team to plan the optimal storage footprint and slotting strategies
- In charging of turning on containerization and testing
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Keeps work and storage areas in a safe, clean, and tidy condition at all times
- Performs other duties as requested
(Internal) - WMS Super User (Systems Adoption Specialist)
Surrey
Opportunity
We have a full time, permanent opportunity available for a Systems Adoption Specialist at our location in Surrey, B.C!
A Day in the Life
The Systems Adoption Specialist (Super User) will be a valuable member in contributing to NRI’s future. Reporting to the Systems Adoption Supervisor, this individual will lead the implementation and Adoption of different systems and solutions working in collaboration with NRI Operations. In this role, you will collaborate with vendors across all major industry verticals to solve the adoption challenges with their systems. Utilizing your excellent problem-solving skills, innovative thinking, and knowledge of the best practices for warehouse operations, you will help these vendors with a rapid onboarding process that has already been established using process templates and standard operating procedures. Due to the nature of this role, travel to different sites will be required from time to time. Lastly, as a member of our core team, the right person for the role will be a leading example of our culture.
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency to learn internal and external software systems.
- Excellent communication and interpersonal skills.
- You hold yourself accountable for the successful completion of projects in timely manner.
- When making decisions, you consider everyone and engage those who can add value to the process.
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency, and safety
- Has the ability to be flexible and adapt to changing priorities.
- Trustworthy and moral character (we use pre-employment background & drug tests)
- Experience with ERP and best-in-class WMS software, such as Manhattan, EXE / Dallas, JDA / RedPrairie, HighJump, Catalyst and Oracle a plus.
- Experience developing process flows using MS Visio is another plus.
The Must Haves:
- College Diploma or Degree in computer science or related field or 5 years’ experience in lieu of degree.
- 1+ years’ experience managing a WMS in a multi-site warehouse or distribution setting
- Proficient with Microsoft Office applications, specifically Outlook, Word, Excel and PowerPoint.
- Working knowledge of SSMS and experience in writing SQL scripts for reporting and data extraction
- Experience developing an overall testing strategy, configuring the System solution, testing execution, communicating testing results back, managing and training client personnel, developing training documentation, executing training, etc.
- Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse
Things You Will be Doing
- Analyze various business needs, help define detailed requirements and suggest potential systemic solutions and improvements.
- Work with process owners and subject matter experts in defining systemic solutions for various warehouse processes.
- Provide training, create SOPs and technical support for Systems and its related equipment.
- Manage releases, configuration, and testing efforts.
- You will conduct hands-on system configuration, Functional/System Testing, support with Training, Go-Live Support, and Post-Startup support.
- Understand business processes and requirements, and translate them to specific software requirements, including Business Requirements Documents and GAP Analysis for extension development.
- You will partner with operations team to translate business specifications into test specifications, working closely with the partner’s dedicated Super Users.
- Collaborate with vendors and clients to perform software testing and reporting on quality metrics.
- You will use present process templates and use cases, as well as coordinate requirement walk-throughs and signoffs.
- The duties & tasks supported by your role, continuously improve with increased quality and fast speed to market.
Client Services Supervisor (Internal)
A Day in the Life
As a Client Services Supervisor, you will play an important part in providing direction to the Client Services team by ensuring all functions related to the processing of orders and receipts through the facilities meet client expectations. You’ll be working with some awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency to learn internal and external software systems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
- Has the ability to be flexible and adapt to changing priorities.
The Must Haves:
- Must be in good standing in your current position
- Must have completed the NRI University course on LinkedIn Learning
- Proficient with Microsoft Office applications, specifically Outlook and Excel
Things You Will be Doing
- Ensures the training and development of team members
- Communicates, monitors and drives goals and performance metrics to meet client SLA’s
- Communicates expectations and provides regular feedback on performance
- Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities and escalations
- Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Keeps work and storage areas in a safe, clean, and tidy condition at all times.
- Performs other duties as requested
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
ApplySystems Integration Specialist
A Day in the Life
The Systems Integration Specialist acts as a liaison between Clients and the System Project Manager to
assist and support the onboarding and maintenance requirements of new and existing clients. The
Systems Integration Specialist is detail-oriented, consistently delivers project completion on time, has
excellent management and communication skills that can inspire a true team atmosphere. This position is remote.
All About You
What You’ll bring to the role:
• Excellent Office 365 skills.
• Able to understand and interpret customer needs to provide an excellent level of service.
• Challenges status quo.
• Can communicate in an open, helpful and engaging manner with anyone and builds
relationships across departments.
• Builds and contributes to team comradery.
• Takes personal accountability and end to end ownership of a solution or obstacle.
• Willing to put in the extra effort when it really counts.
• Has a sense of pride in work and the team’s end product!
The Must Haves:
• High School diploma
• 1+ years of experience in customer service and integration
• 1+ years of experience with Aspire or similar warehouse processes
• Familiar with Office 365 software (i.e., Word, Outlook, Excel)
• Must live up to NRI Leadership principles
Things You Will be Doing:
1. Assists with new and existing Client accounts as it relates to start up or development with NRI.
• Be a liaison between Clients and IT team by assisting the management of projects.
• Provides feedback on system’s needs and proactively recommends process changes.
• Effectively handles all Client interactions.
• Evaluates inquiries, provides appropriate assistance.
• Review ERP documentation.
• Review system integration field mapping.
• Manage end to end testing for each new system integration.
2. Assist with “Statement of Work” (SOW) process between Clients and internal teams.
• Working with the client and internal teams to define scope.
• Helps manage the SOW and reporting on progress.
3. Ensure billing is flowing through all levels for the SOW.
4. Assist with Project Management
• Work with Product Owner in slotting SOWs within Sprints to meet completion dates.
• Managing project progress and adapt work as required.
• Ensuring projects meet deadlines.
• Conducting project review and creating detailed reports.
• Continuous feedback with Client and IT on progress or needs.
5. Assist with strengthening NRI’s brand.
• Maintains and communicates brand standards.
• Ensure internal and external adherence to brand standards.
6. This position requires the need to give professional advice, provide information or direction to other
team members in the organization. There is an element of persuasion, influence and some negotiation
but it is not a regular activity.
• Management, Operations, and Client Service team members.
7. Assist with helpdesk support
• Provides guidance, troubleshooting and solutions to issues for client challenges.
• Provides exceptional customer service while interacting in a professional and friendly manner
with end users at all levels within and outside the organization.
• Provides support for ad hoc client testing.
Apply
Shipper (AM)
Surrey
A Day in the Life
As a Shipper, you will play an important part of the Outbound team by ensuring all outbound shipments are processed according to client and customer needs. This position will involve frequently lifting and moving boxes from 20 – 50 lbs. and wrapping pallets the entire shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
Shift: 8:00 AM - 4:30 PM
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing priorities
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 6+ months of prior warehouse experience, Shipping department a plus
Must have basic computer skills
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Ensures outbound product are loaded and shipped according to assigned carrier.
Ensures custom retailer carton labels are generated and applied in the correct position.
Consolidate shipment requirements based off Customers' request.
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply(Internal) - Inventory Clerk
Surrey
Opportunity
We are pleased to announce that we have a full-time, permanent opportunity available for an AM Inventory Clerk in our Surrey, BC location.
Shift: Monday to Friday, 7:00am – 3:30pm.
A Day in the Life
Under the direction of the Inventory Lead or his or her designate, The Inventory Clerk ensures efficient organization and execution of Inventory processes, will support and drive progress, while collaborating closely with the manager/supervisor and all functional areas of the organization to drive process improvement and innovation within NRI.
What You Will Be Doing
- Lost/Found Investigation
- Using the Aspire Windows and RF applications to perform investigation processes to resolve inventory issues on the warehouse floor.
- Adjustment Auditing
- Performs audit on adjustments following the proper authorization matrix from the client.
- Inventory Counts
- Inventory reporting
- Accurately tracks and enters required data into the client specific reports on their required time cycles.
- Lost/Found Support
- Providing Lost/found Investigation Support and Guidance, to other Inventory Clerks in offsite facilities.
- Other duties as required.
All About You
The Perfect Fit
- Excellent Office 365 skills.
- Excellent Aspire capabilities.
- Ability to decipher strings of numbers and descriptions while matching it exactly to information given.
- Demonstrates the NRI Leadership Principals.
The Must Haves:
- Grade 12 and/or
- 1 – 3 years of relevant experience.
Order Fulfillment Processing Lead (AM)
Surrey
A Day in the Life
As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
Proficient with Microsoft Office, specifically Outlook
Bilingual (Spanish/English) preferred but not required
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Oversee the training and cross-training of team members
Lead and delegate a variety of order fulfillment tasks while working within SLA
Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Picking, packing, scanning, tagging along with other general warehouse duties
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – choose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply
Order Fulfillment Processing Lead (PM)
Surrey
A Day in the Life
As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
Proficient with Microsoft Office, specifically Outlook
Bilingual (Spanish/English) preferred but not required
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Oversee the training and cross-training of team members
Lead and delegate a variety of order fulfillment tasks while working within SLA
Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Picking, packing, scanning, tagging along with other general warehouse duties
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – choose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply
(Interal) AM Order Fulfillment Processing Lead
Surrey
A Day in the Life
As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
The Must Haves:
Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
Proficient with Microsoft Office, specifically Outlook
Bilingual (Spanish/English) preferred but not required
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Oversee the training and cross-training of team members
Lead and delegate a variety of order fulfillment tasks while working within SLA
Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Picking, packing, scanning, tagging along with other general warehouse duties
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – choose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply(Internal) PM Order Fulfillment Processing Lead
Surrey
A Day in the Life
As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities.
The Must Haves:
Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
Proficient with Microsoft Office, specifically Outlook
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Oversee the training and cross-training of team members
Lead and delegate a variety of order fulfillment tasks while working within SLA
Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Picking, packing, scanning, tagging along with other general warehouse duties
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
ApplyAfternoon Operations Supervisor
Surrey
A Day in the Life
As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
Shift - Monday - Thursday, 1:30PM – 12:00AM
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency in warehouse management system (WMS)
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
- Has the ability to be flexible and adapt to changing priorities
The Must Haves:
- A Bachelor’s degree in Supply Chain, Logistics or related field and/or 3+ years of experience leading a warehouse/light industrial team
- Proficient with Microsoft Office applications, specifically Outlook
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
- Ensures the training, cross-training and development of team members
- Communicates, monitors and drives goals and operational performance metrics while working within SLA
- Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
- Communicates expectations and provides regular feedback on performance
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Keeps work and storage areas in a safe, clean, and tidy condition at all times.
- Performs other duties as requested
Perks
- Staff purchase program – wear the brands you love!
- Staff benefits plan – chose the benefits that are right for you!
- Internal opportunities – we believe in growing our own!
- RRSP match
PM21
ApplyOperations Supervisor
Surrey
A Day in the Life
As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.
Shift - Monday - Friday, 7:00AM - 3:30PM
All About You
What You’ll Bring to the Role:
- Excellent technical capabilities with proficiency in warehouse management system (WMS)
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
- Has the ability to be flexible and adapt to changing priorities
The Must Haves:
- A Bachelor’s degree in Supply Chain, Logistics or related field and/or 3+ years of experience leading a warehouse/light industrial team
- Proficient with Microsoft Office applications, specifically Outlook
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
- Ensures the training, cross-training and development of team members
- Communicates, monitors and drives goals and operational performance metrics while working within SLA
- Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
- Communicates expectations and provides regular feedback on performance
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Keeps work and storage areas in a safe, clean, and tidy condition at all times.
- Performs other duties as requested
Perks
- Staff purchase program – wear the brands you love!
- Staff benefits plan – chose the benefits that are right for you!
- Internal opportunities – we believe in growing our own!
PM21
Apply(Internal) AM Shipper
Surrey
A Day in the Life
As a Shipper, you will play an important part of the Outbound team by ensuring all outbound shipments are processed according to client and customer needs. This position will involve frequently lifting and moving boxes from 20 – 50 lbs. and wrapping pallets the entire shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
Shift: Monday to Friday, 7:00am - 3:30pm
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing priorities
The Must Haves:
Must have 6+ months of prior warehouse experience, Shipping department a plus
Must have basic computer skills
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Ensures outbound product are loaded and shipped according to assigned carrier.
Ensures custom retailer carton labels are generated and applied in the correct position.
Consolidate shipment requirements based off Customers' request.
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested.
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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(Internal) - Assistant DC Manager
Surrey
Opportunity
We are excited to announce that we have an Assistant DC Manager position available at our Surrey, B.C location!!
A Day in the Life
The Assistant DC Manager is responsible for analyzing and managing resources to best meet KPI’s, Client forecasts and organizational objectives. This position also provides direction and support to the Operations Supervisors and any other direct reports. With a focus on results, will support and drive progress ensuring fulfilling the commitments by the Operations team, while collaborating closely with all functional areas of the organization to drive process improvement and innovation within NRI.
All About You
The Perfect Fit:
- Proficient technical capabilities, inclusive of tier one WMS experience (Aspire).
- Proficiency in MS Office Applications.
- Communicate, communicate, and communicate.
The Must Haves:
- Has the ability to be flexible and adapt to changing priorities.
- 1 - 3 years of warehouse and Aspire experience.
- 5 years of leadership experience.
- Knows the NRI values and is able to make decisions with them.
- Is motivated to learn and succeed.
- Can give and receive feedback in an open and kind manner.
Things You Will be Doing
- Accountable for operations performance within a designated facility.
- Maintains a "big picture" perspective on operational goals and demands and uses this to prioritize workloads between facilities.
- Plans and communicates production goals and expectations to Operations Supervisors.
- Ensures necessary resources are secured and available for the team to achieve throughput goals.
- Works with People Experience Department regards to staffing levels, plans, strategies and communications.
- Looks at facility space utilization and provides recommendations to increase operational efficiencies and drive profitability.
- Builds relationships and interacts with Clients.
- Observes team production and accuracy data and provides daily feedback to Operations Supervisor in progression towards goals.
- Provides regular production reports and maintains information on revenue vs. fee's, warehouse space, production throughput, building allocation, labor and operating budgets.
- Acts as the decision maker for shift changes, overtime and labor allocation.
- Supports the DCM on Forecast management and participating on Client calls.
- Responsible for leading Operations Supervisors.
- Responsible for creating a team with the right mix of skills, experience and NRI values.
- Creates a positive learning and development experience for the Operations Supervisors.
- Works with the Operations Supervisors to execute innovative, effective solutions that meet our Client's needs.
- Delegates to team members and creates an environment they can take initiative and succeed.
- Builds positive relationships with team members and communicates job expectations and provides regular feedback on performance.
- Authorizes annual vacations for Operations Supervisors and ensures proper coverage.
- Participates in the goals and objectives process and provides compensation changes.
- Provides guidance, resources and support for continuous improvement initiatives.
- Maintains a safe work environment by ensuring a culture of safety in their facilities.
- Participates in the Managers Safety Meeting.
- Provides direction and input for maintenance requirements for the facility.
- Approves recommendations made by the JOH&S committee in order to ensure a safe working environment.
- Visibly supports and participates in Lean and continuous improvement initiatives.
- Ensures that resources are properly allocated to projects, initiatives and ongoing improvement activities.
- Manages and leads projects as assigned.
- Performs other duties as needed
Shipping Lead
Surrey
A Day in the Life
As a Shipping Lead, you will play an important part in leading the Outbound team by ensuring all outbound shipments are processed according to client and customer needs. This position will involve frequently lifting and moving boxes from 20 – 50 lbs. and wrapping pallets the entire shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in leading shipping personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 2+ years of prior experience in shipping, experience as a Lead is a plus
Must be 18 years or older
Proficient with Microsoft Office, specifically Outlook
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will Be Doing
Oversee the training and cross-training of shipping employees
Lead and delegate a variety of shipping tasks while working within SLA and vendor compliance requirements
Collaborate with the Shipping Supervisor by planning labor requirements based on forecast and direction from the Client Services team
Ensures outbound product are loaded and shipped according to assigned carrier
Ensures custom retailer carton labels are generated and applied in the correct position
Consolidate shipment requirements based off Customers' request
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times
Performs other duties as requested
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply
Receiver
Surrey
A Day in the Life
As a Receiver, you will play an important part of the Inbound team by assisting in offloading and accurately receive inbound shipments. This position will involve occasional lifting and moving boxes from 20 – 50 lbs. throughout the shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
Experience with a warehouse management system (WMS)
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing priorities
Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
Must have 3+ months of prior warehouse experience
Must be 18 years or older to apply
Must have basic computer skills
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
Ensure all inbound shipments are received, checked for damage and processed into the system.
Receiving, offloading, scanning along with other general warehouse duties.
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Perks
Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply
Warehouse Trainer
Surrey
A Day in the Life
As a Trainer, you will be the face of NRI by training on all functions related to our warehouse team members. The Trainer's focus is delivering outstanding team member experience, best practices, safety, and SOP complaint aid in the development of the training program. The Trainer is to be a mentor to all new employees and helps create and demonstrate NRI team spirit.
Shift: Tuesday to Friday 5:00AM - 3:30PM
All About You
What You’ll Bring to the Role:
- Fast learners can learn multiple departments and train in each
- Understand how to write and/or read an SOP
- Patience with the understanding that some employees learn differently
- Able to confidentially provide positive and constructive feedback
- Able to communicate effectively with all levels of the organization, including new hires, to build rapport and facilitate a positive experience at NRI
- Strong attention to detail and time management skills
- Has the ability to be flexible and adapt to changing business priorities
The Must Haves:
- Must have 12+ months of training experience, warehouse environment a plus
- Must be proficient with or willing to learn Microsoft 365 (Word, PowerPoint, Outlook, Excel, and SharePoint).
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
- Provides and coordinates training for a new hire and existing NRI employees to ensure training is delivered and evaluated for consistency
- Coach, counsel, and inspire employees to not only meet but exceed required performance metrics
- Aids in creating training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP’s along with continuous improvement projects
- Exhibit and practice positive communications and team-building skills with trainees to ensure a consistently professional environment
- Complies with all safety policies, practices, and procedures. Reports all unsafe activities to the supervisor or and Safety Manager
- Maintain a training log and all training documentation
- Keeps work and storage areas in a safe, clean, and tidy condition at all times
- Performs other duties as requested
Perks
- Staff purchase program – wear the brands you love!
- RRSP match
- Staff benefits plan – chose the benefits that are right for you!
- Flexible and fun work environment – work hard and play hard!
- Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
PM21
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Software Development Manager
Remote
A Day in the Life
The Software Development Manager provides direction and guidance to the Software Developers and Software Support Supervisor. While managing development of all projects by ensuring they are delivered on time and to specifications. You’ll be supporting the company stay connected with some awesome clients that are heavily involved in the active lifestyle. This will be a remote position.
All About You
What You’ll Bring to the Role:
- Knowledge of Agile methodology and project management.
- Strong leadership and interpersonal skills. Can interface effectively with a wide variety of personalities and skillsets.
- Self-directed, confident and motivated with a background in software development and diverse knowledge to help the team navigate complex technical problems.
- Works effectively in a highly collaborative team environment.
- Excellent problem-solving skills, including the ability to draw reasonable conclusions from incomplete information.
The Must Haves:
- Must be eligible to work in CANADA
- Has the ability to be flexible and adapt to changing priorities.
Requirements
- A diploma in Computer Sciences And/or 5+ years of experience in software development.
- 3+ years of leadership experience within an agile continuous delivery organization that practices automated testing.
- Experience in high-quality software development.
- Experience in a Scrum/Kanban environment with emphasis on continuous delivery, automated testing, pair programming and rigorous peer review.
Assets
- Exposure to a .NET language (VB, C++, C#, ASP, etc).
- Exposure to Microsoft Azure cloud and API development
- Microsoft SQL Server or other database experience.
- Experience in software architecture design.
- Good understanding of MS Application Software and Office 365.
- Experience working with a warehouse management system is an asset.
Things You Will be Doing
- Accountable for ensuring all development commitments are met per engineering best practices.
- Collaborate with stakeholders to understand business challenges, identifying continuous improvement opportunities and construct a roadmap for the team.
- Provides oversight and guidance on development efforts and implementation of new software applications, subsequent usage, and continually make progress on the roadmap.
- Works with the VP of Technology to identify tools, processes, and technical strategies to increase the efficiency of software development processes.
- Builds an environment of ownership, pride, and quality.
- Trains, coaches, and mentors the team to be highly productive, creative, and achieve engineering goals.
- Oversees performance appraisals while providing honest actionable feedback to the team.
- Partners in recruiting and nurturing quality talent to develop high-performing teams.
Perks
- Staff purchase program – wear the brands you love!
- Staff benefits plan – choose the benefits that are right for you!
- RRSP match
- Profit share program
- Flexible and fun work environment – work hard and play hard!
- Internal opportunities – we believe in growing our own!
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
PM21
Apply
