(Internal)Operations Supervisor

Surrey

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

Shift - Monday - Friday, 7:00AM - 3:30PM

All About You

What You’ll Bring to the Role:

Excellent technical capabilities with proficiency in warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities

The Must Haves:

A Bachelor’s degree in Supply Chain, Logistics or related field and/or 3+ years of experience leading a warehouse/light industrial team
Proficient with Microsoft Office applications, specifically Outlook
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

Ensures the training, cross-training and development of team members
Communicates, monitors and drives goals and operational performance metrics while working within SLA
Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
Communicates expectations and provides regular feedback on performance
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested

Apply

Afternoon Operations Supervisor

Surrey

A Day in the Life

As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

Shift - Monday - Thursday, 1:30PM – 12:00AM

All About You

What You’ll Bring to the Role:

Excellent technical capabilities with proficiency in warehouse management system (WMS)
Excellent communication and interpersonal skills
Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
Has the ability to be flexible and adapt to changing priorities

The Must Haves:

A Bachelor’s degree in Supply Chain, Logistics or related field and/or 3+ years of experience leading a warehouse/light industrial team
Proficient with Microsoft Office applications, specifically Outlook
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

Ensures the training, cross-training and development of team members
Communicates, monitors and drives goals and operational performance metrics while working within SLA
Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
Communicates expectations and provides regular feedback on performance
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested

Perks

Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Internal opportunities – we believe in growing our own!

PM21

Apply

Shipper

Surrey

A Day in the Life

As a Shipper, you will play an important part of the Outbound team by ensuring all outbound shipments are processed according to client and customer needs. This position will involve frequently lifting and moving boxes from 20 – 50 lbs. and wrapping pallets the entire shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

Shift: Monday to Friday, 7:00am - 3:30pm.

All About You

What You’ll Bring to the Role:

Experience with a warehouse management system (WMS)
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing priorities

The Must Haves:

Must have 6+ months of prior warehouse experience, Shipping department a plus
Must have basic computer skills
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

Ensures outbound product are loaded and shipped according to assigned carrier.
Ensures custom retailer carton labels are generated and applied in the correct position.
Consolidate shipment requirements based off Customers' request.
Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).

Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Performs other duties as requested.

Perks

Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!

Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

PM21

Apply

(Internal) AM Shipper

Surrey

(Internal) - Equipment Operator

Kamloops

(Internal) - Inventory Lead

Kamloops

Position Summary:

Under the direction of the Inventory Supervisor, the Inventory Lead ensures efficient organization and operation of Inventory processes, will support and drive progress, while collaborating closely with the Operations Team and all functional areas of the organization to drive process improvement and innovation within NRI.

Job Duties & Responsibilities

Assists in running the Inventory department.

Responsible for delegating, providing training and work guidance to others within the Inventory work unit.
Handles minor employee performance issues as required.
Logs attendance issues, handles and works with the Inventory Supervisor on any issues.
Attendance management - follows up with late or absent team members.
Approves timesheets in the Supervisors absence.
Communicates memos, process changes and company communications to the team.
Performs daily check-ins with the Inventory Clerks to remove obstacles and check on progress.
Involved in the recruitment, selection and development for new Inventory Clerks.

Responsible for the Lost and Found investigation process.

Using the Aspire Windows and RF applications to perform investigation processes to resolve inventory issues on the warehouse floor.

Responsible for the cycle count process.

Accurately counting designated locations for specific clients that are on the cycle count program.

Responsible for the adjustment auditing process.

Performs audit on adjustments following the proper authorization matrix from the client or NRI's standard authorization matrix.

Responsible for inventory reporting.

Accurately tracking and entering required data into the client specific reports on their required cycle times.

Responsible for inventory sync investigation process.

Using the Aspire system and the client system to investigate the transaction history of items that have gone out of the sync between the two.

Provides support and training on the Slot Allocation process.
Provides support to the Inventory Planner.
Provides support and guidance to Inventory Clerks in offsite facilities.
Provides feedback to the Supervisor regarding Inventory Clerks performance and may conduct performance reviews.
Maintains a safe work environment.

Ensures the injury reporting process is followed when an injury occurs.
Ensures that all NRI safety rules and safe job procedures are followed by Inventory team members.
Participates and assists in the stay at work and return to work programs.

Skills, Abilities and Expectations

1 – 3 years of relevant work experience
Knowledge of the Aspire system.
Excellent MS Excel, Word and Outlook skills.
Demonstrates the NRI Leadership Principals.
High school diploma preferred

Assets but not required

Post-secondary would be an asset
Experience in continuous improvements to drive customer fulfillment, quality, efficiency and safety.

Apply

Warehouse Trainer - AM

Surrey

A Day in the Life

As a Trainer, you will be the face of NRI by training on all functions related to our warehouse team members. The Trainer's focus is delivering outstanding team member experience, best practices, safety, and SOP complaint aid in the development of the training program. The Trainer is to be a mentor to all new employees and helps create and demonstrate NRI team spirit.

Saturday to Wednesday, 7:00am – 3:30pm.

All About You

What You’ll Bring to the Role:

Fast learners can learn multiple departments and train in each
Understand how to write and/or read an SOP
Patience with the understanding that some employees learn differently
Able to confidentially provide positive and constructive feedback
Able to communicate effectively with all levels of the organization, including new hires, to build rapport and facilitate a positive experience at NRI
Strong attention to detail and time management skills
Has the ability to be flexible and adapt to changing business priorities

The Must Haves:

Must have 12+ months of training experience, warehouse environment a plus
Must be proficient with or willing to learn Microsoft 365 (Word, PowerPoint, Outlook, Excel, and SharePoint).
Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

Provides and coordinates training for a new hire and existing NRI employees to ensure training is delivered and evaluated for consistency
Coach, counsel, and inspire employees to not only meet but exceed required performance metrics
Aids in creating training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP’s along with continuous improvement projects
Exhibit and practice positive communications and team-building skills with trainees to ensure a consistently professional environment
Complies with all safety policies, practices, and procedures. Reports all unsafe activities to the supervisor or and Safety Manager
Maintain a training log and all training documentation
Keeps work and storage areas in a safe, clean, and tidy condition at all times
Performs other duties as requested

Perks

Staff purchase program – wear the brands you love!
Staff benefits plan – chose the benefits that are right for you!
Flexible and fun work environment – work hard and play hard!
Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

PM21

Apply

(Internal) - AM Trainer

Surrey

Opportunity

We are pleased to announce that we have 2 full-time, permanent positions available for a Trainer at our Surrey, B.C location!!

Shift:

Saturday to Wednesday, 7:00am – 3:30pm

Monday to Friday 7:00am – 3:30pm

A Day in the Life:

Under the direction of the Operations Supervisor, or his or her designate, performs all functions related to the training of employees on processing and handling of the product and merchandise in the warehouse and related material handling duties/also performs same duties. With a focus on results, will support and drive progress ensuring timely processing of product and commitments by the Operations team, while collaborating closely with the supervisor and all functional areas of the organization to drive process improvement and innovation within NRI.

What You Will Be Doing

Provides training to employees on all processes within the building.
Picking - Locating and selecting product for orders in an accurate and timely manner.
Condensing - Combining product from different containers into a single container to reduce the overall number of containers on a shelf and thus increasing warehouse organization.
Repackaging - Verifying items and quantities of product and decanting into a new container that fits the shelf.
Put away - Safely and accurately locating the repackaged containers onto the shelves.
Packing - Safely and accurately placing ordered product in boxes for shipping.
Value Added Services (VAS) - Tagging, affixing price tags and labels on goods and boxes and/or repackaging goods per client specification.
Scanning - Using your attention to detail, run orders through a scan station to verify accuracy.
Inventory Counts - Accurately counting goods during physical counts to meet audit or inventory control requirements.
Floor Care- Uses brooms, mops, and floor equipment to sweep, mop floors.
Waste Removal- Empty trash and recycle bins from breakrooms, bathrooms, transport trash and waste to proper disposal areas that weigh less than 15 pounds.
Follow NRI Safety Rules, Safety Procedures, Security Protocol and Standard Operating Procedures.
Keeps work and storage areas in a safe, clean, and tidy condition at all times.
Ensure pallets are stacked and in good repair, removing any damaged pallets.
Ability to decipher strings of numbers and descriptions while matching it exactly to information given.
This position is required to consult with and/or co-ordinate activities with other employees in the organization.
Ensures that goods are located and stored in a safe and efficient manner and rotated as required.
Performs other duties as requested.

All About You

The Perfect Fit:

Excellent Office 365 skills.
Excellent Aspire capabilities.
Strong ability to multitask and problem solve.
Can communicate both internally and externally in an open, helpful and engaging manner.
Is KPI driven and goal focused.
Ability to escalate obstacles when you are unable to come up with a solution.
Follows safe job procedures.