Opportunity

We are pleased to announce that we have a full-time, permanent opportunity available for a Shipping Clerk in our Surrey, BC location.

A Day in the Life

As a Shipping Clerk, you will play an important part of the Outbound team by planning and coordinating the routing schedule and adhering to routing compliance guidelines.  You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. 

All About You

The Perfect Fit:

• Excellent Office 365 skills.
• Excellent Aspire capabilities.
• Strong ability to multitask and problem solve.
• Can communicate both internally and externally in an open, helpful and engaging manner.
• Is KPI driven and goal focused.
• Ability to work through Client requests and complaints in a manner that meets Client needs and follows NRI processes.
• Ability to escalate obstacles when you are unable to come up with a solution.
• Follows safe job procedures.

The Must Haves:

• Must have 6+ months of experience
• Proficient with Microsoft Office, specifically Outlook, Excel, Teams and One Drive
• Must be comfortable with learning carrier systems, programs, company portals and WMS
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

What You Will Be Doing

• Ensures all outbound shipments are processed and routed according to Client and Customer needs and within Service Level Agreement (SLA)
• Schedule shipment and transportation arrangement.
• In collaboration with the Supervisor, works within the Vendor Compliance processes, policies and procedures to ensure complete compliance on all shipments that are leaving the facility.
• Create Shipping Label/Bill of Landing (UPS, FedEx, USPS and other Common Carrier).
• Route all Collect / 3rd party orders adhering to Retailer Routing compliance guidelines.
• Reschedule missed pick-ups.
• Follow up daily with carrier appointments.
• Runs manifests to ensure accuracy when carrier pick-ups occur
• Investigation and follow up on all freight scenarios that involve lost or damaged product via a carrier
• Provides carrier information and updates to all internal contacts
• Organizes and files all BOL's according to vendor and ship date.
• Ensures all manual shipment confirmations are sent to Clients on a daily basis.
• Documents and resolves issues between carriers and vendors
• Quote shipping rates on regular basis to ensure best economical shipping method.
• Consolidate and summarize shipment requirement of Customers' requests.
• Ensures dangerous goods are shipped according to TDG standards
• Ensures Custom Retailer carton labels are generated/applied in correct position
• Performs other duties as requested.

Opportunity

We are pleased to announce that we have a full-time, permanent opportunity available for a Shipping Clerk in our Surrey, BC location.

A Day in the Life

As a Shipping Clerk, you will play an important part of the Outbound team by planning and coordinating the routing schedule and adhering to routing compliance guidelines.  You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. 

All About You

The Perfect Fit:

• Excellent Office 365 skills.
• Excellent Aspire capabilities.
• Strong ability to multitask and problem solve.
• Can communicate both internally and externally in an open, helpful and engaging manner.
• Is KPI driven and goal focused.
• Ability to work through Client requests and complaints in a manner that meets Client needs and follows NRI processes.
• Ability to escalate obstacles when you are unable to come up with a solution.
• Follows safe job procedures.

The Must Haves:

• Must have 6+ months of experience
• Proficient with Microsoft Office, specifically Outlook, Excel, Teams and One Drive
• Must be comfortable with learning carrier systems, programs, company portals and WMS
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

What You Will Be Doing

• Ensures all outbound shipments are processed and routed according to Client and Customer needs and within Service Level Agreement (SLA)
• Schedule shipment and transportation arrangement.
• In collaboration with the Supervisor, works within the Vendor Compliance processes, policies and procedures to ensure complete compliance on all shipments that are leaving the facility.
• Create Shipping Label/Bill of Landing (UPS, FedEx, USPS and other Common Carrier).
• Route all Collect / 3rd party orders adhering to Retailer Routing compliance guidelines.
• Reschedule missed pick-ups.
• Follow up daily with carrier appointments.
• Runs manifests to ensure accuracy when carrier pick-ups occur
• Investigation and follow up on all freight scenarios that involve lost or damaged product via a carrier
• Provides carrier information and updates to all internal contacts
• Organizes and files all BOL's according to vendor and ship date.
• Ensures all manual shipment confirmations are sent to Clients on a daily basis.
• Documents and resolves issues between carriers and vendors
• Quote shipping rates on regular basis to ensure best economical shipping method.
• Consolidate and summarize shipment requirement of Customers' requests.
• Ensures dangerous goods are shipped according to TDG standards
• Ensures Custom Retailer carton labels are generated/applied in correct position
• Performs other duties as requested.

Perks 

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• RRSP match
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in the Life  

As an Order Fulfillment Processor, you will play an important part of the team by assisting in picking, packing, auditing, ticketing, and tagging. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle. We are recruiting for the following shift:

• Monday to Friday: 3:30pm - 12:00am.

All About You 

What You’ll Bring to the Role: 

• No previous warehouse experience is required but it is always a plus! 

• Ability to learn our basic warehouse management scanning system (WMS) 

• Strong attention to detail and time management skills 

• Has the ability to be flexible and adapt to changing priorities.  

• Trustworthy and moral character (we use pre-employment background & drug tests) 

The Must Haves: 

• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. 

Things You Will be Doing 

• Picking, packing, scanning, tagging along with other general warehouse duties  

• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP) 

• Keeps work and storage areas in a safe, clean, and tidy condition at all times. 

Perks 

• Staff purchase program – wear the brands you love! 

• RRSP Match

• Flexible and fun work environment – work hard and play hard! 

• Internal opportunities – we believe in growing our own! 

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

A Day in The Life

As a Receiving Lead, you will play an important part in leading the Inbound team by assisting in offloading and accurately receive inbound shipments. This position will involve occasional lifting and moving boxes from 20 – 50 lbs. throughout the shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. 

Shifts : Monday - Friday 7:00AM - 3:30PM

All About You

What You’ll Bring to the Role:

• Experience with a warehouse management system (WMS) 
• Excellent communication and interpersonal skills 
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented 
• Experience in leading receiving personnel to ensure all assigned activities are performed effectively and efficiently 
• Has the ability to be flexible and adapt to changing priorities 

The Must Haves:

• Must have 2+ months of prior experience in receiving, experience as a Lead is a plus 
• Proficient with Microsoft Office, specifically Outlook  

Things You Will Be Doing

• Oversee the training and cross-training of receiving employees  
• Lead and delegate a variety of receiving tasks while working within SLA  
• Collaborate with the Receiving Supervisor by planning labor requirements based on forecast and direction from the Client Services team 
• Ensure all inbound shipments are received from vendors, conducts quality check for damages and discrepancies 
• Receiving, offloading, scanning along with other general warehouse duties 
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP) 
• Keeps work and storage areas in a safe, clean, and tidy condition at all times 

NRI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

We are pleased to announce that we have a full-time, permanent opportunity available for 4
(four) Equipment Operators in our Kamloops, BC location.

A Day in the Life

As a Forklift/Equipment Operator, you will play an important part of the team by assisting in order picking, let downs, replenishment and supporting all departments in meeting their goals. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

Shifts Available:

AM Shift – Monday to Friday (7:00am to 3:30pm)

All About You:

What You’ll Bring to the Role:

• Ability to learn our basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities. 
• Trustworthy and moral character

The Must Haves: 

• 3+ months of forklift experience on an order/cherry picker is preferable but not a must
• Valid driver's license is preferred but not a must
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will Be Doing

• Operating specific motorized warehouse machinery like forklifts, order/cherry picker, reach truck, electric pallet-jacks.
• Receiving, replenishments, shipping, scanning, and cycle counting along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP). 
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.

NRI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

A Day in the Life

As a Forklift/Equipment Operator, you will play an important part of the team by assisting in order picking, let downs, replenishment and supporting all departments in meeting their goals. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. We are currently hiring for the following shift:

•  Shift - Monday - Friday 7:00AM – 3:30PM.

All About You

What You’ll Bring to the Role:

• Ability to learn our basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities. 
• Trustworthy and moral character

The Must Haves:

• 3+ months of forklift experience on an order/cherry picker is preferable but not a must
• Valid driver's license is preferred but not a must
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

• Operating specific motorized warehouse machinery like forklifts, order/cherry picker, reach truck, electric pallet-jacks.
• Receiving, replenishments, shipping, scanning, and cycle counting along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP). 
• Keeps work and storage areas in a safe, clean, and tidy condition at all times

Perks

• Staff purchase program – wear the brands you love!
• Internal opportunities – we believe in growing our own!

• Paid sick time
• Free onsite parking
• RRSP Match

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in The Life

As a Receiving Lead, you will play an important part in leading the Inbound team by assisting in offloading and accurately receive inbound shipments. This position will involve occasional lifting and moving boxes from 20 – 50 lbs. throughout the shift. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. 

Shifts : Monday - Friday 7:00AM - 3:30PM

All About You

What You’ll Bring to the Role:

• Experience with a warehouse management system (WMS) 
• Excellent communication and interpersonal skills 
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented 
• Experience in leading receiving personnel to ensure all assigned activities are performed effectively and efficiently 
• Has the ability to be flexible and adapt to changing priorities 

The Must Haves:

• Must have 2+ months of prior experience in receiving, experience as a Lead is a plus 
• Proficient with Microsoft Office, specifically Outlook  

Things You Will Be Doing

• Oversee the training and cross-training of receiving employees  
• Lead and delegate a variety of receiving tasks while working within SLA  
• Collaborate with the Receiving Supervisor by planning labor requirements based on forecast and direction from the Client Services team 
• Ensure all inbound shipments are received from vendors, conducts quality check for damages and discrepancies 
• Receiving, offloading, scanning along with other general warehouse duties 
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP) 
• Keeps work and storage areas in a safe, clean, and tidy condition at all times 

Perks 

• Staff purchase program – wear the brands you love! 
• Staff benefits plan – chose the benefits that are right for you! 
• Flexible and fun work environment – work hard and play hard
• RRSP Match 

NRI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

A Day in the Life

The Client Project Specialist is the key link between the Sales process and the Client becoming an integrated partner with NRI, while guiding both the Client team and NRI internal resources to ensure all steps are achieved to ensure a successful launch within NRI. The Client Project Specialist will also oversee and steer client specific projects with a key goal of strengthening the partnership between NRI and the Client for both Canada and the USA.

What does success look like in this role?

The ideal candidate is confident, flexible, resourceful, and adaptable to change – never has just a “Plan A” but a Plan B, C and D. You are solutions orientated with a high attention to detail and a love of process improvement. You are comfortable working independently, but also embrace collaboration and working within a dynamic, positive and energetic team. 

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency to learn internal and external software systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Has the ability to be flexible and adapt to changing priorities. 

The Must Haves:

• 3+ years of client/customer services experience in a warehouse or logistics environment
• Bachelor's degree in Business, Logistics or related field a plus
• Project Management Certified (PMC) is an asset
• Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint
• Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse.

Things You Will be Doing

• Owns and leads the onboarding process of new Clients and ensures a positive customer experience throughout the process.
• Liaises with Sales Team to ensure successful transition from Prospect to Account.
• Establishes general client preferences and settings within NRI WMS (Aspire).
• Liaises with NRI Systems Project Team to ensure successful systems integration.
• Reviews forecast template and other documents with client to ensure full client understanding.
• Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
• Performs 90-day review of all new clients, makes recommendations for improvements/changes.
• Manages all Client relations until onboarding is complete.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• RRSP match
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in the Life

The Client Project Specialist is the key link between the Sales process and the Client becoming an integrated partner with NRI, while guiding both the Client team and NRI internal resources to ensure all steps are achieved to ensure a successful launch within NRI. The Client Project Specialist will also oversee and steer client specific projects with a key goal of strengthening the partnership between NRI and the Client for both Canada and the USA.

What does success look like in this role?

The ideal candidate is confident, flexible, resourceful, and adaptable to change – never has just a “Plan A” but a Plan B, C and D. You are solutions orientated with a high attention to detail and a love of process improvement. You are comfortable working independently, but also embrace collaboration and working within a dynamic, positive and energetic team. 

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency to learn internal and external software systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Has the ability to be flexible and adapt to changing priorities. 

The Must Haves:

• 3+ years of client/customer services experience in a warehouse or logistics environment
• Bachelor's degree in Business, Logistics or related field a plus
• Project Management Certified (PMC) is an asset
• Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint
• Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse.

Things You Will be Doing

• Owns and leads the onboarding process of new Clients and ensures a positive customer experience throughout the process.
• Liaises with Sales Team to ensure successful transition from Prospect to Account.
• Establishes general client preferences and settings within NRI WMS (Aspire).
• Liaises with NRI Systems Project Team to ensure successful systems integration.
• Reviews forecast template and other documents with client to ensure full client understanding.
• Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
• Performs 90-day review of all new clients, makes recommendations for improvements/changes.
• Manages all Client relations until onboarding is complete.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• RRSP match
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in the Life

The Client Project Specialist is the key link between the Sales process and the Client becoming an integrated partner with NRI, while guiding both the Client team and NRI internal resources to ensure all steps are achieved to ensure a successful launch within NRI. The Client Project Specialist will also oversee and steer client specific projects with a key goal of strengthening the partnership between NRI and the Client for both Canada and the USA.

What does success look like in this role?

The ideal candidate is confident, flexible, resourceful, and adaptable to change – never has just a “Plan A” but a Plan B, C and D. You are solutions orientated with a high attention to detail and a love of process improvement. You are comfortable working independently, but also embrace collaboration and working within a dynamic, positive and energetic team. 

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency to learn internal and external software systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Has the ability to be flexible and adapt to changing priorities. 

The Must Haves:

• 3+ years of client/customer services experience in a warehouse or logistics environment
• Bachelor's degree in Business, Logistics or related field a plus
• Project Management Certified (PMC) is an asset
• Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint
• Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse.

Things You Will be Doing

• Owns and leads the onboarding process of new Clients and ensures a positive customer experience throughout the process.
• Liaises with Sales Team to ensure successful transition from Prospect to Account.
• Establishes general client preferences and settings within NRI WMS (Aspire).
• Liaises with NRI Systems Project Team to ensure successful systems integration.
• Reviews forecast template and other documents with client to ensure full client understanding.
• Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
• Performs 90-day review of all new clients, makes recommendations for improvements/changes.
• Manages all Client relations until onboarding is complete.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• RRSP match
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in the Life

The Client Project Specialist is the key link between the Sales process and the Client becoming an integrated partner with NRI, while guiding both the Client team and NRI internal resources to ensure all steps are achieved to ensure a successful launch within NRI. The Client Project Specialist will also oversee and steer client specific projects with a key goal of strengthening the partnership between NRI and the Client for both Canada and the USA.

What does success look like in this role?

The ideal candidate is confident, flexible, resourceful, and adaptable to change – never has just a “Plan A” but a Plan B, C and D. You are solutions orientated with a high attention to detail and a love of process improvement. You are comfortable working independently, but also embrace collaboration and working within a dynamic, positive and energetic team. 

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency to learn internal and external software systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Has the ability to be flexible and adapt to changing priorities. 

The Must Haves:

• 3+ years of client/customer services experience in a warehouse or logistics environment
• Bachelor's degree in Business, Logistics or related field a plus
• Project Management Certified (PMC) is an asset
• Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint
• Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse.

Things You Will be Doing

• Owns and leads the onboarding process of new Clients and ensures a positive customer experience throughout the process.
• Liaises with Sales Team to ensure successful transition from Prospect to Account.
• Establishes general client preferences and settings within NRI WMS (Aspire).
• Liaises with NRI Systems Project Team to ensure successful systems integration.
• Reviews forecast template and other documents with client to ensure full client understanding.
• Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
• Performs 90-day review of all new clients, makes recommendations for improvements/changes.
• Manages all Client relations until onboarding is complete.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• RRSP match
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

A Day in the Life

The Client Project Specialist is the key link between the Sales process and the Client becoming an integrated partner with NRI, while guiding both the Client team and NRI internal resources to ensure all steps are achieved to ensure a successful launch within NRI. The Client Project Specialist will also oversee and steer client specific projects with a key goal of strengthening the partnership between NRI and the Client for both Canada and the USA.

What does success look like in this role?

The ideal candidate is confident, flexible, resourceful, and adaptable to change – never has just a “Plan A” but a Plan B, C and D. You are solutions orientated with a high attention to detail and a love of process improvement. You are comfortable working independently, but also embrace collaboration and working within a dynamic, positive and energetic team. 

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency to learn internal and external software systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Has the ability to be flexible and adapt to changing priorities. 

The Must Haves:

• 3+ years of client/customer services experience in a warehouse or logistics environment
• Bachelor's degree in Business, Logistics or related field a plus
• Project Management Certified (PMC) is an asset
• Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint
• Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse.

Things You Will be Doing

• Owns and leads the onboarding process of new Clients and ensures a positive customer experience throughout the process.
• Liaises with Sales Team to ensure successful transition from Prospect to Account.
• Establishes general client preferences and settings within NRI WMS (Aspire).
• Liaises with NRI Systems Project Team to ensure successful systems integration.
• Reviews forecast template and other documents with client to ensure full client understanding.
• Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
• Performs 90-day review of all new clients, makes recommendations for improvements/changes.
• Manages all Client relations until onboarding is complete.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

A Day in the Life  

As an Inventory Lead, you will play an important part in leading the inventory team by ensuring all inventory is handled and processed according to client and customer needs. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle. 

Shift 7:00AM - 3:30PM

All About You 

What You’ll Bring to the Role: 

• Experience with a warehouse management system (WMS) 

• Excellent communication and interpersonal skills 

• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented 

• Experience in leading inventory personnel to ensure all assigned activities are performed effectively and efficiently 

• Has the ability to be flexible and adapt to changing priorities 

The Must Haves: 

• Must have 2+ years of prior experience in inventory, experience as a Lead is a plus 

• Proficient with Microsoft Office, specifically Outlook and Excel 

• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. 

Things You Will be Doing 

• Oversee the training and cross-training of inventory employees  

• Lead and delegate a variety of inventory tasks while working within SLA  

• Collaborate with the Inventory Supervisor by planning labor requirements, client audits, quality assurance  

• Delegate cycle counts, lead audits, complete inventory reports  

• Support Inventory Planner implementing strategies to optimize warehouse space utilization 

• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP) 

• Keeps work and storage areas in a safe, clean, and tidy condition at all times 

• Performs other duties as requested 

Perks 

• Staff purchase program – wear the brands you love! 

• RRSP Match

• Staff benefits plan – chose the benefits that are right for you! 

• Flexible and fun work environment – work hard and play hard! 

• Internal opportunities – we believe in growing our own! 

NRI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.